Frequently Asked Questions

Every month, we will post a call for images on Facebook with a theme for the month. (so make sure you are following Behind the Shutter on Facebook!) You can also submit images, see the theme and read the submission guidelines by clicking here.

You can update your email address in the “account details” section of your account.

We do not share or sell your email address with anyone. You will only receive emails from us.

Yes! The magazine is built to work on any device.

Yes, you can download the PDF version by opening up the digital magazine and clicking the “download” icon at the bottom of the screen.

Thank you for your interest! As you can imagine, this is a common request. Submit your article topic here. It will be reviewed by the team and if we like it, we will be in touch with you to explore next steps.

If you believe that your account should reflect a different membership level, please contact We can look up your order history and update it if necessary.
Just click here and hit “Lost your password?” to reset it.

Please ensure that is on your safe list for email. Also, be sure to check junk or spam folders.

Still having trouble?

Email and a team member will be able to assist you.