9 Tips to Creating an Amazing Client Experience for Seniors

After the excitement of the shoot day itself, the seniors can’t wait to see their images! In-person sales sessions are the way to go to be most profitable while providing the most valuable thing to your client—printed products. Even in these days of digital images and social media, teens still love choosing images for their albums and wall art. I recall one of my seniors recently saying at her order pickup, “Seeing them on the TV was cool, but seeing them in the album is completely different. This is absolutely amazing.”

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5 Elements of a Rockstar Senior Experience

Here’s how it goes—you’re being introduced to someone new and they ask you what you do. Your heart sinks a little because you know when you say, “I’m a photographer,” the response will be something like, “Oh my gosh, my sister is a photographer too!” or “I know tons of photographers!” making you feel like your passion isn’t unique and your skill is something everyone and their brother’s uncle can do. What if your response was more like, “I create killer portraits of modern seniors through rockstar experiences”? Now you’re legit! Here are five things you can do to take your senior portrait experience to the next level, whether you have a brick-and-mortar studio or not.

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5 Tips To Take Your Senior Work from Volume to Cutting Edge

Push yourself to stay on the cutting edge. If your art becomes successful, you can offer products that will increase your sales and help you to work smarter and not harder. Keeping your bottom line without losing your mind . You don’t want to feel like you never have time to expand and nurture your creative flow. As creatives, we are typically only as good as our last print. The clients are always looking for that product that is new and unique. You must feed your creative side to be able to stay on the cutting edge and produce artwork that will become the sought after product for years to come.

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5 Steps for a Successful Senior Model Program

I often hear things like, “What theme are you doing with your senior models this year?” And simultaneously I am hearing, “Senior model programs don’t work!” I believe the process of creating a theme and requiring each senior to dress in a certain way is confusing to your clientele. On the one hand, you are marketing a unique senior experience, yet you are lumping those same people into a concept of your choosing. The desired result does not match the process. Most senior photographers consult with each senior about who they are and what aspects of their personality they want to show visually. The goal is to create a customized session that reflects the senior. However, the group model shoot concept, in its essence, denies seniors the opportunity to be unique or even themselves, because a theme has been established and they must conform.

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The Most Important Question to Ask Senior Clients

As you listen, you will unlock exactly what you need to craft personalized art for your clients. Human beings naturally align with companies who create personal, client-focused experiences, paired with great service and expertise. To produce the best client encounter possible, spearhead a collaborative effort with them to help them feel valued and provide expertly tailored service and craftsmanship. This mutual approach will differentiate your studio from other photographers and illuminate you as an expert portrait artist who cares about more than just the bottom line.

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5 Ways You Can Increase Your Senior Sales

One of the best things you can do for your bottom line is not to learn how to photograph a better portrait or how to edit a cleaner image. It’s actually to study how to educate your potential and current clients on your end result ... your portrait product offerings. Most photographers I’ve taught are missing out on pre-sale product education, and when it comes down to the ordering session, they’re left wondering why they didn’t make more. The following strategies are specific ways that you can increase your sales starting today, by diving deep into your clients’ psyches and finding ways to better motivate higher sale averages.

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Retouching Responsibly

My wife couldn't watch me edit photos of her. She told me that it reminded her of how much older she was getting. As I would work on a picture, she would point out marks she wanted me to remove, or tell me how to handle things that the tiny amount of makeup she wore didn't cover. For her, even though she had great skin and an athletic body, it was a process she didn't enjoy watching, but she did love the resulting images. Now, this happened years ago, and it was an excellent lesson for me in terms of thinking about how clients would potentially look at their resulting images. It also created a set of guidelines I now use when retouching, and I wanted to pass those on to you, so you can avoid the same pitfalls I did.

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Outsourcing Post-Production to Enhance the Client Experience

Over the last two-and-a-half years, we have built a luxury brand in a small market. We are by far the most expensive photography option in our area—I am talking three to ten times more expensive than others. To be honest, we don’t think we are five times better than the other photographers in our town, and we don’t think our end product is five times better than their products either. However, we are able to charge ten times what they are, and still fill our calendar, because of the time we have spent making sure from start to finish that our clients are getting an incredible experience.

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5 Tips to Bring Body Positivity Into Your Sessions

If you want clients of all shapes and sizes to feel confident working with you, they need to first see that you have an active interest in welcoming them into your studio. It is very intimidating for a plus-size client to reach out to a photographer, no matter how beautiful their work is, if the photographer’s entire portfolio consists of only one body type again and again. What’s more, working with models will help you to become more adept at working with larger bodies before offering your skills to paying clients. When a photographer isn’t comfortable working with people of size, believe me, it really shows, and the results can range from awkward to devastating.

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