business automation | photography training

// photography training

BTS_TalkinShop

 

Automatic Email Reminders

Hopefully you all are using a CRM (customer relationship management) software of some kind to keep track of your customers, invoices, calendars, etc.  Currently we use StudioCloud.  There are many important features you’ll want to have in your CRM system, such as: customer accounts, invoices, calendar appointments, etc.  But one major feature that should be a deciding factor on a system is automatic email reminders.

Screen Shot 2012-12-30 at 10.55.11 AM

When Sal and I started our studio, we used outlook calendar for all our appointments.  But constantly I would have our clients forget about their appointment, not show up, mix up the times, creating alot of lost time and frustration on both ends.  It was then I realized I needed a system where I could create custom automatic reminders for each type of appointment I had.  Enter StudioCloud.

Now I have over 60 different automatic email reminders, all dependent on the type of calendar appointment.  For example, lets stay I block of Jan. 1st 2013 for a wedding.  I have my system set up so that anytime I schedule a wedding, 3 months prior to their date, it will send out an email I created directly to the client, letting them know we need to schedule a day to review their timeline.  30 days prior to their wedding my system will send them a reminder that their balance is due in full.

Screen Shot 2012-12-30 at 10.47.34 AM

Screen Shot 2012-12-30 at 10.47.52 AM

Its custom email reminders like this that make scheduling and customer communication so easy and manageable.  Be proactive and find a system with automatic email reminders.  It will keep your customers happy and impressed at your organization as well as eliminate wasted time and stress so you can focus on the important things!

Leave a Reply

Want more content like this?

Check out our recent posts

yt thumbnail creativeportraitswiththenanlitegobo

Creative Portrait Photography with the Nanlite Gobo

Things get super creative in this portrait photography training video using the Nanlite Projection Attachment aka a Gobo.

If you are looking to unleash your creativity this is a must have tool in your photography lighting bag. We love using this tool and it can be seen in multiple videos on our youtube channel.

In the video you will get insight into some portrait photography lighting techniques that you can use the next time you are working with led lights or any indoor shoots with continuous lights.

To learn more about Nanlite visit nanliteus.com

Read More »